# [Exploring the Future with Kevin Benedict](https://mobileenterprisestrategies.blogspot.com/)

Kevin Benedict is a TCS futurist, humorist and lecturer focused on the signals and foresight that emerge as society, geopolitics, economies, science, technology, environment, and philosophy converge.

### AI-Powered Engagement: Revolutionizing Customer Experiences with Verint's Jasen Williams

In this episode of FOBtv, Jasen Williams, the Global VP of Corporate Marketing at Verint, shares his insights on the evolving landscape of customer experience, and the transformative role AI will play in it. Learning from the experts!

AI-Powered Engagement: Revolutionizing Customer Experiences with Verint's Jasen Williams - YouTube

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[AI-Powered Engagement: Revolutionizing Customer Experiences with Verint's Jasen Williams](https://www.youtube.com/watch?v=zl4_wU2VDnY) [Reimagining the Future](https://www.youtube.com/channel/UCzZzdXMxoI_mu4m5pA-aNQA)

Reimagining the Future1.2K subscribers

**Kevin Benedict**  
Futurist at TCS  
View my profile on [LinkedIn](https://www.linkedin.com/in/kevinbenedict)  
Follow me on Twitter [@krbenedict](https://twitter.com/krbenedict)  
Join the Linkedin Group [Digital Intelligence](http://www.linkedin.com/groups?about=&gid=2823585&trk=anet_ug_grppro)

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I work with and have worked with many of the companies mentioned in my articles.***

- [August 05, 2024](https://mobileenterprisestrategies.blogspot.com/2024/08/ai-powered-engagement-revolutionizing.html "permanent link")

Labels:  
[customer experience](https://mobileenterprisestrategies.blogspot.com/search/label/customer%20experience)

## Interviews with Kevin Benedict

The Great Mismatch: Ideas built for a world that no longer exists by Kevin Benedict \| Ep. 166 - YouTube

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[The Great Mismatch: Ideas built for a world that no longer exists by Kevin Benedict \| Ep. 166](https://www.youtube.com/watch?v=7ERTHo72gvU) [Reimagining the Future](https://www.youtube.com/channel/UCzZzdXMxoI_mu4m5pA-aNQA)

Reimagining the Future1.2K subscribers

"Today we stand in yesterday's future." ~ Kevin Benedict

## Kevin Benedict on Digital Intelligence

- [Why Do We Innovate? Part 2](http://mobileenterprisestrategies.blogspot.com/2026/05/why-do-we-innovate-part-2.html)
- [Why Do We Innovate? Part 1](http://mobileenterprisestrategies.blogspot.com/2026/05/why-do-we-innovate-part-1.html)
- [Rome and the Power of Standards](http://mobileenterprisestrategies.blogspot.com/2026/05/rome-and-power-of-standards.html)
- [Beyond Human Speed](http://mobileenterprisestrategies.blogspot.com/2026/05/beyond-human-speed.html)
- [The Great American Mismatch](http://mobileenterprisestrategies.blogspot.com/2026/05/the-great-mismatch.html)